NOTICE OF PRIVACY PRACTICES

Effective Date: September 22, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Prosperity Home Health Care Inc. (“Prosperity,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your health information.

This Notice of Privacy Practices describes how we may use and disclose your protected health information, explains your rights regarding that information, and describes our legal responsibilities under the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable laws.

1. YOUR HEALTH INFORMATION

Protected health information, or “PHI,” is information about you that may identify you and that relates to your past, present, or future physical or mental health condition, healthcare services, or payment for healthcare.

We create, receive, maintain, and use health information in connection with providing home health services and carrying out healthcare operations.

2. OUR RESPONSIBILITIES

We are required by law to maintain the privacy and security of your protected health information.

We are required to provide you with this Notice describing our legal duties and privacy practices.

We must follow the privacy practices described in the Notice currently in effect.

We will notify you as required by law if a breach occurs that may have compromised the privacy or security of your protected health information.

We will not use or disclose your information except as described in this Notice or as otherwise permitted or required by law.

If you authorize us in writing to use or disclose your information for a particular purpose, you may revoke that authorization in writing at any time, except to the extent that we have already acted in reliance on your authorization.

3. TREATMENT

We may use and disclose your health information to provide, coordinate, or manage your healthcare and related services.

For example, we may share information with your physician, nurse, therapist, pharmacy, hospital, or another healthcare professional involved in your care so that your treatment can be appropriately coordinated.

4. PAYMENT

We may use and disclose your health information to obtain payment for healthcare services provided to you.

For example, we may provide necessary information to Medicare, Medicaid, an insurance company, health plan, or other payer to obtain authorization, determine coverage, submit claims, or receive payment for services.

5. HEALTHCARE OPERATIONS

We may use and disclose your health information for activities necessary to operate our organization and improve the quality of care we provide.

These activities may include quality assessment, staff training, licensing, auditing, compliance activities, care coordination, business management, accreditation, and evaluation of our services.

6. BUSINESS ASSOCIATES

We may share protected health information with outside individuals or companies that perform services on our behalf, known as business associates.

Examples may include billing companies, technology providers, consultants, legal professionals, accountants, or other vendors that require access to health information to perform services for us.

When required by law, these parties must appropriately safeguard your protected health information.

7. FAMILY MEMBERS, CAREGIVERS, AND OTHERS INVOLVED IN YOUR CARE

When appropriate and permitted by law, we may share limited information about your health with a family member, caregiver, friend, or other person involved in your care or payment for your care.

We will generally consider your preferences and professional judgment when determining whether such information should be shared.

You may tell us that you do not want certain information shared with particular individuals, subject to applicable law.

8. DISASTER RELIEF

We may disclose limited health information to organizations assisting with disaster relief efforts when necessary to help notify family members or others responsible for your care regarding your location, general condition, or status.

9. PUBLIC HEALTH AND SAFETY

We may use or disclose your health information for certain public health and safety activities as permitted or required by law.

These activities may include preventing or controlling disease, reporting suspected abuse or neglect, reporting adverse reactions to medications or medical products, preventing serious threats to health or safety, and complying with public health reporting requirements.

10. REQUIRED BY LAW

We may use or disclose your health information when required to do so by federal, state, or local law.

We will comply with applicable laws that provide greater privacy protections for certain types of health information.

11. HEALTH OVERSIGHT ACTIVITIES

We may disclose health information to authorized health oversight agencies for activities such as audits, investigations, inspections, licensing, accreditation, and other activities necessary for government oversight of the healthcare system.

12. LEGAL PROCEEDINGS

We may disclose protected health information in response to certain court orders, subpoenas, administrative proceedings, or other lawful legal processes when permitted or required by law.

13. LAW ENFORCEMENT

We may disclose health information to law enforcement officials in limited circumstances permitted or required by law.

14. WORKERS’ COMPENSATION

We may disclose health information as authorized or required by laws relating to workers’ compensation or similar programs that provide benefits for work-related injuries or illnesses.

15. CORONERS, MEDICAL EXAMINERS, AND FUNERAL DIRECTORS

We may disclose health information to coroners, medical examiners, or funeral directors when authorized or required by law.

16. ORGAN AND TISSUE DONATION

When applicable, we may disclose health information to organizations involved in organ, eye, or tissue donation and transplantation as permitted by law.

17. RESEARCH

We may use or disclose health information for research purposes only when the research has received appropriate approval or when otherwise permitted by applicable law.

18. USES REQUIRING YOUR WRITTEN AUTHORIZATION

Certain uses and disclosures of your protected health information require your written authorization unless otherwise permitted by law.

This may include certain uses or disclosures for marketing purposes, the sale of protected health information, and other uses not described in this Notice.

We will obtain your written authorization when required before using or disclosing your information.

19. SUBSTANCE USE DISORDER RECORDS

Certain records relating to substance use disorder treatment may receive additional protections under federal law, including 42 CFR Part 2.

When applicable, we will use and disclose substance use disorder records only as permitted by applicable federal and state law.

Records protected by 42 CFR Part 2 may be subject to additional restrictions regarding their use, disclosure, and redisclosure.

20. YOUR RIGHT TO ACCESS YOUR HEALTH INFORMATION

You have the right to inspect and obtain a copy of certain health information that we maintain about you.

You may request an electronic or paper copy of your medical record or other health information.

We will respond to your request within the time required by applicable law. We may charge a reasonable, cost-based fee where permitted.

21. YOUR RIGHT TO REQUEST CORRECTIONS

If you believe that health information we maintain about you is incorrect or incomplete, you may request that we amend or correct the information.

We may deny certain requests as permitted by law. If we deny your request, we will explain the reason in writing and describe any additional rights you may have.

22. YOUR RIGHT TO REQUEST CONFIDENTIAL COMMUNICATIONS

You may request that we communicate with you regarding your health information in a particular way or at a particular location.

For example, you may request that we contact you only at a specific telephone number or mailing address.

We will accommodate reasonable requests as required by law.

23. YOUR RIGHT TO REQUEST RESTRICTIONS

You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations.

We are generally not required to agree to every requested restriction.

However, if you pay for a healthcare service or item completely out of pocket, you may ask us not to disclose information about that service or item to your health plan for payment or healthcare operations purposes. We will honor that request unless disclosure is required by law.

24. YOUR RIGHT TO AN ACCOUNTING OF DISCLOSURES

You may request a list of certain disclosures we have made of your protected health information.

The accounting generally covers disclosures made during the six years before the date of your request and does not include certain disclosures, such as those made for treatment, payment, or healthcare operations.

We will provide one accounting during a twelve-month period without charge. We may charge a reasonable, cost-based fee for additional requests as permitted by law.

25. YOUR RIGHT TO A COPY OF THIS NOTICE

You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

This Notice will also be available on our website.

26. YOUR RIGHT TO CHOOSE A PERSONAL REPRESENTATIVE

If another person has legal authority to act on your behalf, such as through a healthcare power of attorney or legal guardianship, that individual may exercise your privacy rights as permitted by law.

We may require documentation verifying that person's authority before acting on a request.

27. YOUR RIGHT TO FILE A COMPLAINT

If you believe your privacy rights have been violated, you may file a complaint directly with Prosperity Home Health Care Inc.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

You will not be retaliated against or denied care for filing a complaint or exercising your privacy rights.

28. CHANGES TO THIS NOTICE

We reserve the right to change the terms of this Notice and our privacy practices as permitted by law.

Any revised Notice may apply to health information we already maintain as well as information we receive in the future.

When we make a material change, the revised Notice will be available upon request and will be posted on our website.

29. PRIVACY CONTACT

If you have questions about this Notice, wish to exercise your privacy rights, request a copy of this Notice, or file a privacy complaint, please contact:

Privacy Officer

Prosperity Home Health Care Inc.

Phone: 747-767-5840

Email: ProsperityHomeHealth@gmail.com

30. U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES

You may also submit a privacy complaint to the U.S. Department of Health and Human Services, Office for Civil Rights.

Office for Civil Rights

U.S. Department of Health and Human Services

200 Independence Avenue, S.W.

Washington, D.C. 20201

Telephone: 1-877-696-6775

Complaints may also be submitted through the U.S. Department of Health and Human Services Office for Civil Rights website.

Prosperity Home Health Care Inc. will not retaliate against you for filing a complaint.